Privacy Policy

Veil & Lace (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or book an appointment.

Information We Collect

When you use our website or book an appointment, we may collect:

  • Full name
  • Email address
  • Mobile phone number
  • Appointment details
  • Any additional information you voluntarily provide

How We Use Your Information

We use your information to:

  • Schedule and manage appointments
  • Send appointment confirmations
  • Send appointment reminders
  • Notify you about appointment changes or cancellations
  • Respond to customer inquiries
  • Improve our services and customer experience

SMS Communications

By providing your mobile phone number and explicitly consenting during the appointment booking process, you agree to receive SMS messages from Veil & Lace related to your appointments.

These messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Appointment rescheduling notifications
  • Appointment cancellation notifications
  • Customer service communications regarding your appointment

Message frequency varies depending on your appointment activity.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP.

For assistance, reply HELP or contact us using the information below.

Consent to receive SMS messages is not required as a condition of purchasing any product or service.

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances, except when required by law or as necessary to provide the requested messaging services.

Information Sharing

We do not sell, rent, or trade your personal information.

We may disclose information only:

  • To trusted service providers who assist in operating our business
  • When required by law
  • To protect our legal rights

Any service providers are required to protect your information in accordance with applicable privacy laws.

Cookies

Our website may use cookies and similar technologies to improve website functionality and user experience.

You may disable cookies through your browser settings.

Data Security

We implement appropriate administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our services are not directed toward individuals under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised Effective Date.

Contact Information

Veil & Lace

Website:
https://veilandlace.net

Email:
info@veilandlace.net

Phone:
+1 (817) 888-2818